Customer Help
Our friendly team is always here to help.
Solutions to common questions
Common inquiries
What does furniture dry cleaning involve?
Furniture dry cleaning is a specialized method that uses minimal moisture and environmentally friendly cleaning agents to thoroughly clean upholstery without fully saturating it.
How frequently should I have my furniture cleaned?
It’s advised to clean your furniture every 6 to 12 months, depending on factors like usage, exposure to dirt, and whether you have pets or children.
Are your cleaning products environmentally friendly?
Yes, we use eco-friendly and non-toxic products to ensure the safety of you, your family, and the environment.
Are you able to remove pet odors and stains?
Definitely! Our advanced cleaning techniques are highly effective at removing stubborn pet stains and odors, leaving your furniture looking and smelling fresh.
Is same-day service available?
Yes, we offer same-day service for most locations in Austin and surrounding areas, depending on our availability.
What kinds of furniture do you clean?
We clean sofas, armchairs, recliners, ottomans, mattresses, and even outdoor cushions. Visit our sofa cleaning page for more information.
Are you able to clean leather furniture?
Yes, we offer expert cleaning and conditioning services for leather furniture to bring back its shine and extend its lifespan.
Are you able to clean antique or fragile furniture?
Yes, we handle delicate and antique furniture with extra care, using gentle cleaning techniques to maintain its quality.
Do you offer cleaning services for office furniture?
Yes, we provide expert cleaning services for office chairs, sofas, and other upholstered furniture.
What does your upholstery cleaning service include?
Our service features a pre-inspection, stain removal, deep cleaning, deodorizing, and optional fabric protection.
Our offerings, rates, and additional details
Refunds and Replacements
What is the price of furniture cleaning?
The cost depends on the furniture’s type and size. Check our pricing page for details or contact us for a free quote.
Does the price include the travel fee?
Yes, travel within 30 miles of Austin is included at no extra cost. We serve areas like Round Rock, Cedar Park, Georgetown, Pflugerville, and more.
Do you provide discounts for cleaning multiple furniture pieces?
Yes, we provide discounts for cleaning multiple items during a single visit.
What forms of payment do you accept?
For your convenience, we accept cash, credit/debit cards, and online payments.
Do you offer refunds if I'm not satisfied with the service?
Your satisfaction is our priority. If you’re not satisfied with the service, we’ll work with you to address and resolve any concerns.
Which locations do you serve?
We offer services within a 30-mile radius of Austin, including Round Rock, Cedar Park, Georgetown, Leander, and San Marcos.
Are you able to clean furniture in high-rise apartments?
Yes, we have the necessary equipment and expertise to clean furniture in high-rise apartments and other residential buildings.
Is it necessary for me to move the furniture before the cleaning?
No, our team will take care of moving the furniture. We do recommend removing smaller items such as pillows and blankets beforehand.
What is the duration of the cleaning process?
Cleaning usually takes 1 to 2 hours per item, depending on its size and condition.
How much time does it take for furniture to dry after cleaning?
Drying time varies based on the method used, but it typically ranges from 2 to 6 hours. We also provide quick-dry options for faster results.